A1 Cleaning Supplies Terms of Trading

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Home > Trading Terms

Trading Terms


This Agreement is between You (the Visitor/Registered User/Subscriber) and A1cleaningsupplies.co.uk ("We", "Our" or "Us")

I. General Statement
In compliance with the first company law directive (effective from 1st January 2007), this web site is owned and operated by A.1.Services (southern) Limited, registered in England No: 2428350. Registered office Chancery House, 3 Hatchlands Road, Redhill, Surrey,RH1 6AA. Vat.reg.no: 529 0803 48, located at www.a1cleaningsupplies.co.uk ('web site'). The Trading Terms state the terms and conditions under which you may access and use the web site. By accessing and using the web site you are indicating your acceptance to be bound by the terms and conditions of the Trading Terms.

A.1.Services (southern) Limited may revise the Trading Terms at any time by updating this posting. Use of the web site after such changes are posted will signify your agreement to those revised Trading Terms. You should visit this page periodically to review Trading Terms.

II. Terms & Conditions of Use
1. To process Your cleaning products/supplies order, we require Your name, delivery address, telephone number and e-mail address. This information is used for record purposes only.

2. When You visit this web site, Our web server automatically recognises only the Your IP address, but not Your email address. We use Your IP address for technological purposes only.

3. The information We collect may be used to improve the content of Our web pages, or to customise the content and/or layout of our web pages for each individual visitor.

4. If You wish to opt-out of receiving marketing material from Us, you can do so by emailing info@a1cleaningsupplies.co.uk.

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III. Conditions of sale
1. All orders and contracts are accepted by A.1.Services (southern) Ltd, subject to force majeure without engagement regarding delivery and subject to prices ruling at the time of despatch. Force majeure shall include acts of god. Riots explosion, war, fire, flood, storms, lock-outs , strikes,national or local legislation or regulation, the service of proceedings alleging the infringement of third party patent rights, accident breakdown of plant or machinery, and shortage of materials.

2. For business customers, these conditions shall apply to all contracts for sale of goods by us to you, to the exclusion of all other terms and conditions which you may endorse, or purport to apply, on your purchase order or similar document. However nothing in these terms and conditions affects your rights as a consumer.

3. All prices shown on this web site, exclude VAT which will be added at the prevailing rate. Any delivery charges will also be liable to VAT at the prevailing rate. We reserve the right to modify any prices or charges as necessary. Payment of any goods ordered must be made prior to despatch by cash, cheque, credit or debit card, except in the case of business customers with approved credit accounts.

4. Delivery shall normally be effected within 24 hours, but delivery dates given in good faith are approximate and cannot be guaranteed. We shall not be liable for any loss or damage whatsoever (whether direct or consequential) due to failure by us to deliver goods (or any part of an order) promptly or at all, whether such failure is caused by our negligence or otherwise.

5. Deliveries will be between 8am and 5pm on weekdays only. An additional charge will be levied for deliveries we agree to make outside of these hours. You should make all arrangements necessary to take delivery of the goods when they arrive including provision of labour to assist unloading if required. We will deliver as near as possible to the address specified, subject to a satisfactory roadway as determined by our delivery driver.

6. Upon delivery, the customer should inspect the goods at the time and place of unloading and ascertain that they are in accordance with their order. These conditions do not require you to break seals or packaging intended to remain with the product. You must give us notice within 3 working days of any short deliveries, or incorrect products, otherwise you will be deemed to have accepted the goods as delivered.

7. We can offer no guarantee that goods supplied are suitable for any particular purpose, even if we were aware of such purpose prior to despatch. We do however guarantee that goods will be of a satisfactory quality, or we will replace them.

IV. Intellectual Property Statement
1. All material contained and presented on this web site, including but not limited to text and graphics is the copyright or similar rights of A.1.Services (southern) Limited, unless otherwise expressly stated.

. A.1.Services (southern) Limited reserves all its rights and strictly forbids any unauthorised use or duplication. Any statutorily authorised rights to print or download are strictly limited to for Your sole personal use. No material, however, can be used for any commercial purpose whatsoever.

3. Any copies of the pages of this web site which you save, by any means whatsoever can only be used for subsequent viewing purposes or to print extracts for personal use.

4. Unless otherwise expressly permitted in writing, You may not create a database in any form whatsoever of these web pages.

5. Unless otherwise expressly permitted in writing You may not associate this web site to another web site by employing technology including but not limited to hyperlinking and framing, subject to Clause 7 in the Privacy & Data Protection Statement below.

6. All Trade Marks used on this web site and on any Internet connections made through this web site, whether marked as Trade Marks or not marked, are declared to belong to A.1.Services (southern) Limited, unless otherwise stated. All rights reserved.

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V. Disclaimer Statement
1. A.1.Services (southern) Limited does not represent nor make any warranty in respect of the accuracy, reliability or continuous supply of any of the information on this web site.

2. Any reliance you place upon any material on this web site will be at your sole risk. A.1.Services (southern) Limited reserves the right in its sole discretion, but without any obligation, to make amendments or improvements to, or withdraw or correct any error or omission in any portion of the material without notice.

3. To the fullest extent permitted by applicable laws, A.1.Services (southern) Limited hereby excludes liability for any claims, loss, demands or damages of any kind whatsoever with respect to the service, information and materials given by A.1.Services (southern) Limited including, without limitation, direct, indirect, incidental or consequential loss or damages, whether arising from loss of profits, loss of revenue, loss of data, loss of use or otherwise and whether or not the possibility of such loss has been notified to A.1.Services (southern) Limited. The foregoing will apply whether such claims, loss or damages arise in tort, contract, negligence, under statute or otherwise

4. Dealing with sites linked through the a1cleaningsupplies.co.uk web site and any other terms and conditions associated with such dealings are solely between You and such linked site.

5. Your visit to and use of this web site and any dispute over liability is subject to these Disclaimers, including limitations of damages, and the laws of England and Wales.

6. Though we make every effort to insure the sites we link to are reputable. We cannot guarantee accuracy or be held liable for any damages whatsoever which may result either direct or indirect from the use of this site.

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VI. Privacy & Data Protection Statement
1. A.1.Services (southern) Limited is committed to protecting and respecting Your privacy and to using technology to enhance Your online security. All the information we have on a1cleaningsupplies.co.uk users is used to facilitate the proper use of A1cleaningsupplies.co.uk. We will only use the information that We collect about you lawfully and in accordance with the Data Protection Act 1998 ('the Act')

2. We will never collect sensitive information.

3. The limited personal information which we hold will be held securely in accordance with our internal security policy and the law.

4. To make sure Your personal information remains confidential, we communicate these privacy guidelines to every A.1.Services (southern) Limited employee.

5. This Statement is applicable not only to information collected from You during your registered use of a1cleaningsupplies.co.uk, but also to all the information we hold on A.1.Services (southern) Limited. We will display a prominent notice on this home page whenever this Privacy Statement is updated or changed and you should check our Privacy Statement periodically. By choosing to continue usage of a1cleaningsupplies.co.uk, You agree to the terms of this Privacy Statement.

6. This web site does contain links to other web sites. However, A.1.Services (southern) Limited does not share your personal information with those web sites In respect of such web sites, A.1.Services (southern) Limited is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies. Accordingly, this privacy statement and policy apply only to this web site and not to linked web sites.

7. A.1.Services (southern) Limited welcomes links to this web site, however, it does not wish to be linked to or from any third-party web site which contains: a) any unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, pornographic, profane or indecent information of any kind, including, without limitation, any content constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any local, state, provincial, national or international law, regulation which may be damaging or detrimental to the activities, operations, credibility or integrity of A.1.Services (southern) Limited ; or b) any material or information of any kind which promotes racism, bigotry, hatred or physical harm of any kind against any group or individual, could be harmful to minors, harasses or advocates harassment of another person, provides material that exploits people under the age of 18 in a sexual or violent manner, provides instructional information about illegal activities, including, without limitation, the making or buying of illegal weapons; or c) any information, software or other material which violates or infringes upon the rights of others, including material which is an invasion of privacy or publicity rights, or which is protected by copyright, trademark or other proprietary rights. A.1.Services (southern) Limited reserves the right to prohibit or refuse to accept any link to this web site, including, without limitation, any link which contains or makes available any content or information of the foregoing nature, at any time.

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VII. Consumer Rights
Under the Consumer Protection (Distance Selling) Regulations 2000, customers not acting in the course of a business, have the right to cancel goods purchased from A.1.Services (southern) Limited, by sending written notice of cancellation, by hand, post or e-mail, or by telephoning us within 7 working days from the delivery of the goods. The customer remains responsible for the cost of returning the goods if he or she exercises this right of cancellation under the regulations. A.1.Services (southern) Limited shall in no way become liable to consumers for the failure of third parties to protect consumer rights.

Postal Address:

A1 Services (Southern) Ltd
479-481 London Road,
Camberley, Surrey
GU15 3JA

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